Privacy Policy

Last Updated: September 29, 2026

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and lawful manner. This Privacy Policy outlines how we collect, use, process, and protect your personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO) (Cap. 486 of the Laws of Hong Kong SAR) and relevant search engine guidelines, including the Google Search and Google API Services User Data Policy.

By accessing or using our website, services, or platforms (collectively, the “Services”), you agree to the collection and use of information in accordance with this Privacy Policy.

1. Statement of Intent

We respect your privacy rights and ensure that all personal data is collected, stored, and processed fairly and lawfully for specified, legitimate purposes directly related to our functions and activities.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Directly Provided Information:

    • Contact information (e.g., your name, email address, phone number, and mailing address) when you fill out forms, contact us, or register for an account.

    • Inquiries, feedback, and customer support communications.

  • Automatically Collected Technical & Usage Data:

    • Technical identifiers (e.g., IP address, device type, browser characteristics, operating system, and language preferences).

    • Usage details (e.g., page response times, download errors, duration of visits, referral sources, and search terms entered on or leading to our website).

  • Cookies and Tracking Technologies:

    • We use cookies, web beacons, and analytical tools (such as Google Analytics and Google Tag Manager) to analyze web traffic, enhance search performance, optimize site usability, and deliver relevant content.

3. Purpose of Personal Data Collection

Your personal data is collected and used for the following purposes:

  1. Service Provision: Operating, maintaining, and improving our website, services, and user experiences.

  2. Search Optimization & Analytics: Analyzing how visitors interact with our website via search engines (e.g., Google Search) to optimize indexing, site navigation, and relevant search performance.

  3. Communication: Responding to your inquiries, providing support, or sending administrative updates.

  4. Marketing (With Consent): Delivering promotional materials, news, and promotional communications where permitted by law and subject to your explicit opt-in consent under HK PDPO.

  5. Security & Legal Compliance: Protecting our systems against fraudulent, unauthorized, or illegal activity, and fulfilling requirements under applicable Hong Kong laws and regulatory bodies.

4. Disclosure and Transfer of Personal Data

We do not sell, rent, or trade your personal data to third parties. We may disclose or share your personal data under the following circumstances:

  • Service Providers & Google Tools: We may share non-sensitive technical data with trusted third-party service providers (such as Google LLC for analytics, cloud hosting, and search service integration) who process data on our behalf under strict confidentiality agreements.

  • Compliance with Google User Data Policies: Any data accessed or received through Google services/APIs strictly complies with the Google API Services User Data Policy, including standard limited-use requirements.

  • Legal Obligations: When required by law, court orders, law enforcement, or regulatory authorities in Hong Kong SAR.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Cross-Border Data Transfers

As part of our standard operations (e.g., using cloud platforms or global search engine services), your personal data may be transferred, stored, or processed in servers located outside Hong Kong SAR. We take all reasonable steps to ensure that any international data processing meets a standard of protection comparable to that provided under the Hong Kong PDPO.

6. Data Retention and Security

  • Retention: We retain your personal data only for as long as necessary to fulfill the purposes set out in this policy, unless a longer retention period is required or permitted by law. Once data is no longer required, it will be securely erased or anonymized.

  • Security Measures: We implement appropriate technical, physical, and organizational security precautions (such as SSL/TLS encryption, secure servers, and restricted access protocols) to prevent unauthorized access, loss, alteration, or disclosure of your personal data.

7. Your Data Protection Rights Under HK PDPO

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the following rights regarding your personal data:

  • Data Access Request (DAR): Right to request confirmation of whether we hold your personal data and to request a copy of that data.

  • Data Correction Request (DCR): Right to request corrections to any inaccurate or out-of-date personal data we hold about you.

  • Direct Marketing Opt-Out: Right to object to or opt out of receiving direct marketing communications from us at any time, free of charge.

8. Third-Party Links

Our website may contain links to external third-party websites or services (including search engines and social media platforms). We are not responsible for the privacy practices, content, or data collection policies of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after any modifications signifies your acceptance of the revised terms.

10. Contact Us & Data Protection Officer

If you wish to exercise your rights under the PDPO (such as making a Data Access Request or Data Correction Request), opt out of direct marketing, or ask questions regarding this Privacy Policy, please contact us at:

  • Company Name: Dorchase Industrial Limited

  • Attn: Data Protection Officer (DPO)

  • Address: Flat 2A, 4/F, Block 4, Tai Ping Industrial Building, 51A Ting Kok Road, Tai Po, NT, Hong Kong

  • Email: sales@dorchase-audio.com

  • Telephone: +852 24252037

Shopping Cart